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FAQs about the ICee Tool

ICee is a password-protected web-based application that enables an open collaboration among participants in the Soldier Systems Technology Roadmap project. It aims to capture, organize and facilitate the sharing of information on capabilities, technologies, products, R&D services and events relevant to soldier systems.


  1. Q1: Why Use ICee?
  2. Q2: How do I register with ICee?
  3. Q3: How do I tell if I'm in ICee or not?
  4. Q4: I want to learn more about ICee and Soldier Systems Technology Roadmap.
  5. Q5: Where can I find copies of presentations given during the workshops?
  6. Q6: How do the database and Wiki work?
  7. Q7: How do I search inside ICee?
  8. Q8: What is TRL and what is it for?
  9. Q9: I want to contribute something (i.e., Capability Area/Theme).
  10. Q10: What do I do if I'm having problems?
  11. Q11: I just registered but I can't access ICee. Why?
  12. Q12: I have participated in a workshop. Does that mean I am registered in ICee?
  13. Q13: Why do I need to log in twice when I go to the Wiki?
  14. Q14: What fields must I fill out when creating a Database item?
  15. Q15: How can I contribute, comment or edit in the Wiki?
  16. Q16: How do I attach files, reports, PDFs, photos, etc.?
  17. Q17: Is there a maximum file size for attachments?
  18. Q18: When do I have to edit or update content?
  19. Q19: What about mistakes? How can I correct them?

Q1: Why Use ICee?

A:

  • Cost-effective way to promote products, technologies and research to the others, including the Department of National Defence
  • A one-stop-shop to learn of future Soldier System Technology needs
  • Joint venture matching for collaboration on the Soldier Systems Technology Roadmap

Q2: How do I register with ICee?

A: You need an Industry Canada username and password to access ICee.

  1. Go to Industry Canada Registration to sign up for a username.
  2. Once registered for a username, log in to the ICee Tool.
  3. Create an ICee user profile. (This will take 10 to 15 minutes.) You will be asked some questions and asked to provide the name of a reference to confirm your identity. Please advise your reference that he or she will receive an email asking for confirmation of your identity.
  4. Once your ICee user profile is created, (it usually takes about 24 hours) you can start to take advantage of the ICee tool.
  5. Reminder: Bookmark the Login page for next time and record your username and password.
  6. If you have difficulties, please contact the Soldier Systems Technology Roadmap Working Group.



Q3: How do I tell if I'm in ICee or not?

A: If you see "ICee: the Technology Knowledge Hub" at the top of the page, you are in ICee.

ICee: The Technology Knowledge Hub

If you do not, you need to log into ICee.


Q4: I want to learn more about ICee and Soldier Systems Technology Roadmap.

A: For more about ICee, please see:

For one-on-one training sessions (in person or via webinar) on how to use ICee, please contact the Soldier Systems Technology Roadmap Working Group.

A: For more about the SSTRM itself, please see:

All documents related to the SSTRM Workshops can be found inside ICee by following the links displayed on the "Roadmap Report Material" tab located on the Wiki homepage.




Q5: Where can I find copies of presentations given during the workshops?

A: Inside the Wiki, the Workshops page lists links to all the workshops, with the presentations listed under "Attachments".


Q6: How do the database and Wiki work?

A: ICee has been designed using two separate pieces of software that link together seamlessly. The first one, the Roadmap Items database, is for capturing structured information, for searching and for creating further reports. When users create an item in the database, they have the choice of migrating some of this information into the Wiki — this is called "publishing". In the Wiki, there is very little limitation on how contributions are added. Users are free to add content, comments, or attachments in the way they prefer.




Q7: How do I search inside ICee?

A: The search tool functions differently depending on whether you are in the Roadmap Items database or the Wiki. When in the database, searches will locate roadmap items that match the search criteria. When in the Wiki, only the Wiki records will be searched.

The roadmap items database also has a combination advanced search and reporting tool capable of generating MS-Excel reports from selected database records. You access this tool from the ICee Dashboard by clicking "Create a Report".

In the Wiki, searches can be done on the Homepage or by using the tab called "Search Features" where a more precise search can be done. See C. Find Roadmap Items in the ICee User Guide for further information or send an email to the Soldier Systems Technology Roadmap Working Group.


Q8: What is TRL and what is it for?

A: TRL stands for "Technology Readiness Level", a standard for assessing the maturity of evolving technologies. It uses a numeric scale that represents less ready technologies with a level of 1; mature and ready technologies with 9. More information is available on the Descriptions of ICee Elements page under c. System Maturity Level. Each Technical Workshop page has its own set of TRL tables. You are encouraged to add TRL numbers if you are familiar with a technology readiness level.




Q9: I want to contribute something (i.e., Capability Area/Theme).

A: To find material on the Soldier Systems Roadmap process, enter the Wiki and search out the specific area(s) that you are interested in. Themes (areas of focus) have been identified in each Capability Area. In each of the Theme pages, you can contribute by using the Edit tab and the built-in editor to add content and comments. Templates have been incorporated into each Theme page to facilitate this process and to help to identify the fields as needed.


Q10: What do I do if I'm having problems?

A: There is an ICee User Guide that explains all parts of ICee. And you can also contact Soldier Systems Technology Roadmap Working Group with questions and comments.


Q11: I just registered but I can't access ICee. Why?

A: It can take up to 24 hours before the system will "add" your account to ICee. See Q1: How do I register in ICee?.




Q12: I have participated in a workshop. Does that mean I am registered in ICee?

A: No, you are not automatically registered in ICee if you participated in a workshop. Registration for ICee is done separately. See How to Access the ICee Tool for more information.


Q13: Why do I need to log in twice when I go to the Wiki?

A: Because ICee is two distinct pieces of software, you have to log into both to reach the Wiki. You will not have to log in again until you end the session or log out.


Q14: What fields must I fill out when creating a Database item?

A: When creating an item in the Database, the first three steps are mandatory. The last two steps are non-mandatory but can be helpful. As well, additional information (such as, Development Information, Risk, Cost, Maturity) are also non-mandatory. Remember that all Database information can be edited at any time after the initial creation.

Note: In order for items to be listed, or for edits to be updated, please remember to click "Publish".




Q15: How can I contribute, comment or edit in the Wiki?

A: Each item page of the Wiki can be edited by anyone. The main page of the Wiki item is the discussion page where you can see what information has been written and any comments included (located at the bottom of the Wiki page). By clicking "Add comments" at the end of the page, you can add a comment, ask or answer questions, etc. To edit or update the main discussion page, click the "Edit" tab, make your change and click "Save". For more information, see the ICee User Guide or send a message to the Soldier Systems Technology Roadmap Working Group.


Q16: How do I attach files, reports, PDFs, photos, etc.?

A: In the Wiki you can add any kind of attachments to an item. To do so, find the specific item page you would like to view in the Wiki (see Q6: How do I search inside ICee?). Click on the "Attachments" tab. Scroll down and click on "Browse" to search for the files to upload from your computer. Next, click "Attach Files" at the end of the page. Note: Files attached can be removed only by ICee Administration.


Q17: Is there a maximum file size for attachments?

A: Yes. Industry Canada policies limit the maximum upload size to 20 MB for each file. You can try compressing your file (using WinZip, for example) and then attaching them. Or, you can save them as a PDF file to reduce the size, or else you can split your file into smaller separate files. There is no limitation on the number of files you can attach.




Q18: When do I have to edit or update content?

A: The advantage of ICee is that you can edit or update content any time you have new information/material to provide. As technologies are evolving quickly, please edit or update material often to keep ICee current and up-to-date.


Q19: What about mistakes? How can I correct them?

A: In the Database, you can find your item by accessing "My Roadmap Items." Next, click the Edit button Picture of Edit icon. Once inside the editor, you can choose which particular area/step you wish to edit. Please click "Publish" after your edit to migrate the changes to the Wiki.

In the Wiki, edits are done by clicking on the "Edit" tab in the particular item page; please click the "Save" button after your edit.